Hello everyone. This is an update for our customers who picked up a Modern Dayfarer sling from the Pre-Order period. Currently we wanted to keep everyone updated on the status. The shipments were in transit and on track to arrive end of January. Unfortunately something went wrong with the customs declaration for invoices. They recently should have received the appropriate documents and will be on it's way to us soon.
Once it is shipped over to us in the US and customs, they will be sent to our warehouse and then out they go to you guys. Thank you for your patience in this matter as we work though this together.
To give you guys an idea where the package is at the moment, here is the tracking status. It seems to be stuck in US customs. We're waiting on them to clear and it'll be on it's way. Thanks again for your patience!
February, 11 2021
11:55 Local time | Update of customs clearance information| CINCINNATI HUB, OH --USA
February, 09 2021
15:09 Local time | Return the package to the shipper| LEIPZIG --GERMANY
February, 06 2021
00:15 Local time | Arrive at DHL facility LEIPZIG --GERMANY| LEIPZIG --GERMANY
February, 05 2021
19:35 Local time | Depart from DHL facility HAMBURG --GERMANY| HAMBURG --GERMANY
18:56 Local time | Transport processing at DHL facility HAMBURG --GERMANY| HAMBURG --GERMANY
16:36 Local time | Luggage collection| HAMBURG --GERMANY
Update 2/25/21: DHL has sent back the shipment again due to missing documents. We are currently in contact with the brand to hurry and get the shipment into our hands.
I understand this is frustrating and we are doing our best to get them to ship the package properly to our warehouse.
Feel free to contact us at email@example.com if you have further questions and we'll be happy to answer.