Description
Care Guide
Care Guide
We use the highest quality technical fabrics available on the market and are passionate about curating a collection of timeless, lasting items. To keep your gear in great shape, wash it on cold and gentle cycle for apparel and spot clean for everything else. Do not tumble dry and hang dry immediately after washing. Do not bleach.
Shipping
Shipping
We ship from our NYC office Wednesdays through Sundays (excluding holidays). Please note that we may require a 1-2 day handling period.
For US orders over $150, shipping is free; otherwise, flat rates apply based on your location and may fluctuate. Standard US delivery takes 4-10 business days, while express takes 2-3 business days. For international orders, shipping time varies by location.
During peak periods, processing may take up to 3-5 business days before your order ships.
Returns
Returns
We genuinely want you to love your UrbanCred experience, so if something isn't quite right, we offer returns for most U.S. orders within 14 days of delivery.
Just a friendly heads-up, return shipping costs are typically the customer's responsibility (unless there was pre-existing damage), and all sale items are considered final sale and cannot be returned or exchanged.