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We use the highest quality technical fabrics available on the market and are passionate about curating a collection of timeless, lasting items. To keep your gear in great shape, wash it on cold and gentle cycle for apparel and spot clean for everything else. Do not tumble dry and hang dry immediately after washing. Do not bleach.

As always, we at UrbanCred want you to be happy. So we've implemented complimentary shipping insurance in partnership with Route Insurance.

If you've encountered any issues with shipping, such as but not limited to, missing, stolen, damaged, or partly delivered, they will help resolve your issue.

We ship from our NYC office on Mondays to Fridays (excluding holidays). Note that we may require a handling period of 1-2 days.

For US orders over $150, shipping is free; otherwise, flat rates apply based on your location and may fluctuate. Standard US delivery takes 4-10 business days, while express takes 2-3. For international orders, shipping time varies depending on where you're located.

Remember, international customers are responsible for import duties and taxes.

We genuinely want you to love your UrbanCred experience, so if something isn't quite right, we offer returns for most U.S. orders within 14 days of delivery.

Just a friendly heads-up, return shipping costs are typically the customer's responsibility (unless there was pre-existing damage), and all sale items are considered final sale and cannot be returned or exchanged.