Taking a Brief Pause: Our Shop's Vacation Time
Posted by Edward Wang onDear Valued Customers,
As we navigate through the bustling journey of serving you with the best and most innovative everyday carry items, home goods, and technical apparel, we've reached a point where our dedicated team deserves a well-earned break. In the spirit of rejuvenation and to ensure we continue to bring you the high-quality service you've come to expect, our shop will be temporarily closing its doors for a short vacation.
Starting next week, we will be pausing all operations, including order shipments, to allow our team to recharge, find fresh inspiration, and perhaps even explore the world we so often equip you for. This brief hiatus means we won't be shipping any orders until the 26th of February. We believe this break will not only benefit our team's well-being but also enhance our creativity and productivity, allowing us to return with even more passion and dedication to our craft.
We understand that this might cause some inconvenience, and we sincerely apologize for any disruption this may cause to your shopping plans. We appreciate your understanding and support in allowing our team this time to rest and reconnect with the great outdoors - the very essence of what UrbanCred stands for.
What This Means for You:
- Last Orders: Make sure to place any urgent orders by the end of this week to ensure they're shipped out before our vacation starts. Last shipments going out will be orders that are in by 12PM on Saturday, 2/17.
- Customer Support: Our customer service team will be available in a limited capacity to answer any urgent queries or concerns you might have during our break.
- Back in Action: We will resume regular operations and start shipping orders again on the 26th of February, refreshed and ready to serve you better than ever.
We're incredibly grateful for your continued support and understanding. This break is a crucial step for us to ensure that we maintain the quality, creativity, and service you love about UrbanCred.
Stay tuned for our return later this month, when we'll be back with exciting new products, content, and updates on events this year + our newest physical retail spot! Until then, we encourage you to explore our blog and social media channels for inspiration on making the most of your everyday carry and adventures.
Thank you for being such an integral part of our community. Here's to more adventures ahead!
Warmly,
The UrbanCred Team